​ACCESSIBILITY STATEMENT

Innovation Experts LTD
Effective Date: 17 June 2025

Company Overview

Innovation Experts LTD is a professional construction and property services company registered in England and Wales (Company No. 14661257), based at 15 Abbey Street, London, E13 8DT. We provide high-quality residential, commercial, and public sector building services with a focus on accessibility, safety, regulatory compliance, and community responsibility.

We are committed to delivering construction services that meet the highest legal, technical, and ethical standards in the UK construction industry, with particular attention to inclusive design and accessibility for all individuals.

Our Commitment to Accessibility

We believe that every client — regardless of ability, age, or background — deserves full, fair, and respectful access to our services. This includes individuals with:

• Physical or mobility impairments

• Visual or hearing impairments

• Cognitive, neurological, or learning disabilities

• Temporary conditions (injury, illness)

• Age-related accessibility needs

• Language or communication barriers

Accessibility is embedded in our entire service pipeline — from initial consultation to project completion.

Our Accessibility Practices

Client Communication and Support

• Accessible communication methods: phone, email, text, or in-person visits

• Large print or simplified formats available on request

• Support for family members, carers, or advocates

• Respect for quiet environments, non-verbal communication, and sensory-friendly interactions

On-Site Accessibility and Conduct

• Staff trained to work respectfully around vulnerable individuals

• Access routes and essential mobility spaces maintained at all times

• Dust, noise, and disruption minimised where possible

• Temporary accessibility accommodations available (ramps, safety rails, visual markers)

Accessible Construction Services

We specialise in accessible design and installation, including:

• Disabled bathrooms (wet rooms, level-access showers, grab rails)

• Accessible kitchens (lower counters, wide pathways)

• Step-free access, driveways, and ramps

• Door widening and corridor adaptations

• Visual contrast paint and flooring options

• Motion-sensor lighting and assistive technologies

• BS 8300, Part M and Lifetime Homes-compliant installations

Declarations of Compliance – UK Construction Regulations

Innovation Experts LTD operates in full compliance with the following construction-related laws, building regulations, and codes of practice:

Statutory Construction Compliance

• The Building Act 1984

• Building Regulations 2010 – including:

  • Part M – Access to and use of buildings (incl. wheelchair access, approach routes, doors, lifts, WCs)

  • Part B – Fire Safety

  • Part K – Protection from falling, collision, and impact

  • Part P – Electrical safety (where applicable)

  • Part L – Conservation of fuel and power

  • Part F – Ventilation

 Accessibility & Inclusion Laws

• The Equality Act 2010 – Non-discrimination and equal access to services

• The Care Act 2014 – Support for home adaptations and independent living

• Disability Discrimination Act legacy provisions – still influencing best practice

 Industry Standards & Best Practice

• BS 8300-2:2018 – Design of accessible and inclusive buildings

• PAS 2035/2030 – Retrofit standards (where applicable)

• Lifetime Homes Design Criteria – for accessible and future-proof home environments

• Health and Safety at Work Act 1974

• Construction (Design and Management) Regulations 2015 (CDM 2015) – full compliance on all applicable works

• Manual Handling Operations Regulations 1992 – for safe and inclusive handling on all sites

• Control of Substances Hazardous to Health (COSHH)

• UKCA Marking and Product Compliance – for materials and fixtures used

 Environmental & Public Responsibilities

• Control of Pollution Act 1974

• Environmental Protection Act 1990

• Waste (England and Wales) Regulations 2011 – including Lower Tier Waste Carrier Licence (held)

• Considerate Constructors Scheme (CCS) – voluntary alignment with public-friendly and accessible site practices

Training and Staff Conduct

All our team members and subcontractors are:

• Vetted and DBS-checked where required (especially for work in homes, schools, and care settings)

• Trained in Health & Safety, Manual Handling, Safeguarding, and EDI (Equality, Diversity, and Inclusion)

• Instructed to work respectfully in homes with children, elderly individuals, or disabled persons

• Required to comply with site-specific risk assessments that include accessibility measures

Quality Assurance & Certification

Innovation Experts LTD ensures quality and professionalism through:

• Risk Assessments and Method Statements (RAMS) tailored for each job

• Public Liability and Employers’ Liability Insurance

• Use of certified tradespeople for gas, plumbing, electrical, and fire safety works

• Formal project sign-off and snagging processes, including accessibility feature checks

Feedback, Complaints & Accessibility Requests

We encourage feedback from all clients, especially those with additional needs. If you experience difficulty using our services or have a concern regarding accessibility, we are here to help.

Please contact us with:

📧 Email: admin@innovation-experts-ltd.com
📞 Phone: 07739 689 269

• Acknowledge your message within 3 working days

• Provide a response or resolution plan within 7 working days

• Resolve accessibility-related complaints within 30 working days or sooner where possible

Final Statement of Commitment

At Innovation Experts LTD, we are not just builders — we are responsible, ethical professionals dedicated to making homes, businesses, and communities safer, more inclusive, and accessible to everyone. We aim to exceed expectations and deliver construction services that make a lasting, positive difference.

We are proud to lead by example and continuously improve our accessibility practices in everything we do — from front door to finish.